Last updated : 2026-08-04
GDPR is built into the VoxM product from the design stage. Here is how we process the data of audiences taking part in our clients’ interactions.
For on-air interactions, the media client is the data controller and VoxM acts as processor, under Article 28 of the GDPR. A processing agreement frames every collaboration.
Every interaction explicitly collects the required consents: consent to data processing and, when the contribution is meant for broadcast, image rights. Nothing is collected without agreement.
Retention is configured interaction by interaction, following the media’s own policy. Once due, contributions and the related personal data are deleted automatically.
Data is hosted in the European Union. Access to contributions is restricted to authorised teams, with authentication and per-profile role management.